Hello, I am Susanne. I bring a research-first perspective to UX design, starting with the right question before building the right thing. My work is grounded in how people think and decide, not how we assume they do.
Professional athletes playing abroad can’t afford to trust the wrong people.
WEVOLV UX Research · Product Design · Speculative
A research and speculative design project exploring how athletes navigate connection decisions abroad and the career situation driving each one. The research challenged the assumption. The design responds to what athletes actually need.
Most networking tools solve the handshake. Nobody solved what happens three days later.
HeyFollowUp UX Design
A networking app with real users but a retention problem. I researched why people weren't following up and redesigned the experience around the moment that actually matters.
A Mission People Believed In But Couldn’t Act On.
OMG WOW Web Design
OMG WOW's website inspired visitors but gave them no clear path to join, donate or get involved. I restructured the site architecture around three distinct user types, giving each one a clear, path to take action.